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Grupo Elevatec

Customer service

Complaints Book

File your claim or complaint here. The provider must respond within a period of no more than fifteen (15) calendar days.

Grupo Elevatec — Av. Nicolás de Piérola 981, Lima 15001

1. Identification of the complaining consumer
2. Identification of the contracted service
3. Details of the complaint and consumer request

Filing this complaint does not prevent you from using other dispute resolution channels, nor is it a prerequisite for reporting to Indecopi. The provider must respond within fifteen (15) business days.